Customer FAQ

Learn Over is an online learning platform built for Trinidad & Tobago students, aligned with the national primary school curriculum and SEA exam requirements.

Learn Over is designed for students from Infant 1 through Standard 5, with lessons, quizzes and worksheets for each level. Parents and teachers can also track progress.

You can register directly on our website. After payment is confirmed, you will receive login details by email. Bank deposits are also accepted, with proof of payment granting a coupon for enrollment.

Each package is TT$250 per month per student per Level. This includes Mathematics, English Language, English Writing, Science and Social Studies, plus free assessments and quizzes. Discounts may be offered during promotions.

Payments must be made directly through Learn Over’s secure online system or via bank deposit. Affiliates or third parties are not authorized to collect payments.

No refunds are offered once a subscription has started. You may cancel anytime, and your account will remain active until the end of the billing cycle.

No. Subscriptions run for 30 days from the date of enrollment, so you always receive full access time.

Learn Over works on laptops, tablets, and mobile phones with internet access. For the best experience, we recommend a laptop or tablet.

No installation is required. Learn Over runs in your browser with a stable internet connection.

No. Each student needs their own account to track progress accurately.

Yes. All lessons, worksheets and quizzes are built using the official Trinidad & Tobago curriculum and SEA exam format.

Mathematics, English Language Arts, Science, Social Studies, Phonics, Creative Writing and Comprehension practice.

New lessons and resources are added daily, with continuous updates for syllabus changes and exam requirements.

No. Learn Over is self-paced. Students can log in anytime, review lessons, complete quizzes, and download worksheets.

Yes. Parents can monitor progress through their child’s dashboard. Soon, a dedicated parent portal will provide more detailed updates.

Yes. SEA-style mock exams and unit quizzes are available. An upcoming mobile app (tentatively October 2025) will allow on-the-go practice.

If the Learn Over platform experiences downtime due to maintenance or technical issues on our end, your subscription will not be negatively affected. Any lost time will be credited back to ensure you receive your full access period.

You can reset it from the login page. For help, email support or use our helpdesk. Responses are within 24 hours; urgent issues can be emailed directly.

Email cyberfrontinstitute@gmail.com or use the Helpdesk feature.

Planned maintenance is announced in advance. For unexpected downtime, our technical team works to restore service quickly.

Yes. Learn Over complies with the T&T Data Protection Act and international standards. Student data is stored securely and never shared.

No. Learn Over is ad-free to ensure a distraction-free learning experience.

You can, but each Level requires its own subscription fee.

Upcoming features include: standalone parental dashboards, an advanced app for assessments, and add-ons such as an SEA Crash Course and Phonics modules — all aimed at bridging learning gaps, not just testing.